Warranty Policy

TechForGood UK shall deliver any services to be delivered by TechForGood UK and comprised within the Products with reasonable skill and care.

Any warranty offered by any Product manufacturer will be passed onto the Customer to the extent permitted by the terms of such warranty. TechForGood UK’s sole obligation under this condition shall be at its option to repair or replace (or procure the repair or replacement of) the Products or any part thereof to the extent provided for pursuant to the applicable manufacturer’s warranty.

TechForGood UK does not warrant that any Product purchased by the Customer is compatible with the Customer’s own, or any third party, hardware or software. The Customer is advised to contact the manufacturers direct to ascertain compatibility of hardware and software.

Without prejudice to anything in these conditions, the Customer shall carefully inspect the Products on delivery and TechForGood UK shall not be liable for the delivery of faulty Products unless written notice is given to TechForGood UK within 7 days of the date upon which the Products were delivered or, in respect of latent defects not apparent on immediate inspection, within 7 days of the date upon which the defect was discovered.

TechForGood UK reserves the right to require that all faulty Products be returned to TechForGood UK. In that event TechForGood UK shall pay the cost of carriage by normal means on returned Products and any repaired or replacement Products will be delivered free of charge by TechForGood UK to (at TechForGood UK’s discretion) the location from which they were despatched by the Customer or such other location as TechForGood UK may reasonably determine, or the parties may agree.

Save as expressly set out in these Conditions, neither Party gives any representation or warranty (express or implied) in respect of the subject matter of any Contract. All warranties, conditions and other terms implied by statute or common law (save for conditions implied by section 12 of the Sale of Goods Act 1979) are, to the fullest extent permitted by law, excluded from the Contract.

TechForGood UK only deals with manufacturers who offer world class support and back their products 100%. If you discover a fault more than 7 days after you receive your item/s. It is quicker and far easier for you to lodge your warranty claim yourself, you should contact the manufacturer as soon as possible to proceed with a manufacturer warranty claim. For your convenience you can find resources for our partner manufacturers below. If your product is not covered on this list, please email us at returns@techforgooduk.org

If you purchased enhanced support, maintenance, or extended warranty on any product, it is your responsibility to register your product with the manufacturer. TechForGood UK does not register entitlements on behalf of customers.

Contact us:

You can contact us about this warranty policy by emailing:

returns@techforgooduk.org

Email us with the words "warranty" in your email subject line.