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Shipping Policy

TechForGood 2023

TechForGood reserves the right to charge freight on any order. If your order contains large and or heavy items or unusual delivery circumstances, we reserve the right to provide a freight quote that must be accepted prior to shipment.

 

Orders will have the charges added during the order completion phase.

 

Free delivery is offered for orders over $300 for a single product.

 

Orders less than $300 or for multiple products are shipped at a flat rate of $25 ex GST.

 

All items on an order placed via the TechForGood website will be delivered to the address specified during the checkout process.

 

Items cannot be split for separate delivery addresses when ordering via the website.

 

Once an order has been placed on the TechForGood website you are unable to change the delivery address, if the item has been dispatched.  We aim to dispatch all orders within 2 hours of orders being placed.

 

Please contact TechForGood on +61731800110 if you would like to make a change once an order has been processed.

 

All freight prices quoted exclude GST.

 

TechForGood requires someone to be available to receive orders at the specified address during business hours. If no-one is available, we reserve the right to charge a redelivery fee of $15 ex GST for each subsequent attempt.

 

If an order is cancelled following a failed delivery attempt, but the same products are reordered again within 30 days to the same address, a $15 ex GST freight charge will be added to the new order.

 

Orders are dispatched Monday to Friday (excluding public holidays).

 

Any orders placed on a Saturday or Sunday will be processed and dispatched on either the next business day or when stock is available depending on which occurs first.

 

TechForGood is unable to deliver any orders to Post Office Boxes. If an order is placed with a Post Office Box address, we will contact you for a physical address.

 

Electronic products such as licenses and warranties do not incur any freight charge.

 

SPECIALISED FREIGHT Tailgate assist services for deliveries are available. This offer excludes items that are deemed to contain dangerous goods or for a specialist delivery. Specialist delivery services includes delivery of oversized or overweight items (above 40KG), delivery above street level, unlevel access, unpacking, rubbish removal, breakdown and/or pallets. Please contact us if you require a specialised freight quote.